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Our Privacy Policy

Your Information

If you decide to sign up to become one of our Secret Shoppers, you will have to sign up to our Secret Shopping Platform. This platform may request certain sensitive information about you. In this respect, The Secret Shopper Mystery Shopping Services may collect all the information which you communicate by completing the registration form. It concerns personally identifiable information, such as your email address, name, age, mailing address, telephone number, and other similar information we need to select you as a secret shopper for a specific project or projects.


Please note that the registration form contains optional as well as required fields. The required fields have to be filled out in order for you to be able to take part in any of our projects.


Any information we do collect will serve only in the pursuit of our projects:

  • Services regarding secret shopping or market research;

  • Statistical analysis


In other words, we will be using the information you give us primarily:

  • To decide if you are qualified as a secret shopper to take part in particular projects;

  • To allow us to invite you to participate in our services;

  • To maintain The Secret Shopper Mystery Shopping Services highest-quality standards;

  • To enable The Secret Shopper Mystery Shopping Services to verify your use of confidential information or materials submitted by us to you;

  • To alert you to upgrades, special offers, updated information;

  • To gather general statistics regarding the use of the site;

  • To send you relevant information by email should you opt to allow us to do so.


Please note that we do not process sensitive information, such as your political or religious beliefs, race and criminal history, unless it is strictly necessary and it’s legally required, or if you chose to share this info with us.

Who we share your data with

The Secret Shopper Mystery Shopping Services will not sell, rent, or trade your personal information. We will only share your personal information with:

  • Internal employees relevant to your information, to whom it is reasonably necessary or desirable for us to disclose the personal data to,

  • Law enforcement or other government authorities, if required by law or reasonably necessary to protect the rights, property, and safety of others or ourselves.


How we protect your data


In addition to the data protection and security offered by the platform. The Secret Shopper Mystery Shopping Services maintains appropriate technical and organizational security safeguards designed to protect personal information data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.

What data breach procedures we have in place

We promptly evaluate and respond to incidents that create suspicion of or indicate unauthorized access to or handling of personal information.

If we become aware and determine that an incident involving any personal information data qualifies as a breach of security, leading to the misappropriation or accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal information data transmitted, stored on our system that compromises its security, confidentiality or integrity, we will report such breach to you without delay.

As more information regarding the breach is collected we will provide you with any and all relevant additional information regarding the security of your personal information to the extent permitted by law.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Updates to this Policy

Please be advised that we may update this policy from time to time. We will notify clients of any significant changes to this Privacy Policy through the appropriate communication channels. All changes shall be effective from the date indicated on the updated policy, unless otherwise provided in the notification.


Mon - Fri: 9am - 5.30pm

​​Saturday: 9am - 5pm

​Sunday: Closed

© 2017 The Secret Shopper Mystery Shopping Services

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